Shipping & Returns

SHIPPING

Website purchases over $300 are granted FREE standard ground domestic delivery. Purchases under $300 will incur a $15 shipping fee for standard ground domestic delivery. 

If you prefer to order online and pickup at our Houston location, we will notify you when your order is ready. Identification is required upon pick-up. Same Day Local Delivery service is available for $15 within a 10-mile radius. Same day delivery service is available for orders placed and confirmed before 12:00 PM (CST) Monday through Friday, excluding holidays.

Rush orders will be shipped 2nd Day at a flat rate of $45. Rush shipping is only available for orders placed and confirmed before 12:00 PM CST Monday through Friday, excluding holidays. 

Requests for domestic overnight shipping are available. Prices start at $65 and are confirmed based on location and value of order. Due to the current logistical challenges we are experiencing, please inquire at info@elizabethanthonyhouston.com

If you wish to speak with our client service team, please call (713) 622-1331. 

INTERNATIONAL SHIPPING

To place an international shipment, email us with your request. Our team will then be in touch with you on order processing, policy, and delivery quotes. Elizabeth Anthony is not responsible for customs and duty charges on any purchase. All orders may only be delivered to the shipping information provided on your order and cannot be changed after the transaction is complete.

 

RETURNS

If your items are not “keepers”, we will accept a return within seven (7) business days from the date received for a full refund or store credit. Store credits are valid for one (1) year from the issue date. To request a return label, please contact info@elizabethanthonyhouston.com

 

We are unable to accept returns on sale merchandise, evening gowns, cocktail attire, and jewelry. In the event a final sale purchase is returned without an authorized shipping label, a refund will not be issued, and the merchandise will be held for customer pick-up.

 

If you are unable to visit our store in person and wish to explore viewing a special evening gown, cocktail ensemble, or piece of fine jewelry, we have a limited 24 hour “on approval” policy. For details, inquire at info@elizabethanthonyhouston.com.

 

*Return shipping fee will be deducted from your refund.

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