SHIPPING & RETURNS

RETURNS

‘Email us by clicking here now with order #, style #, and return reason. Your request will be reviewed and approved within 48 hours. You will receive an email notification once your return request has been approved.

– Full priced merchandise (excluding items defined below) may be returned for a full refund (not shipping) within 10 days of when the package was delivered.

– Sale merchandise qualifies for store credit only (not shipping) if returned within 10 days of when the package was delivered.

– Fine jewelry and evening gowns may be returned for a full refund (not shipping) if shipped back overnight within 24 hours of when the package was delivered. Items can not be shipped or be in transit during weekends.

– All Home, Special Orders, International Orders and Trunk Shows Orders are final.

Note: All returns must have tags attached. Return shipments must use a carrier with tracking capabilities.

Note: Any items that were marked “final sale” are non-returnable.

 

SHIPPING

FREE Standard Ground Domestic Delivery 

FREE In-Store Pick Up

Enjoy complimentary in-store pickup. We will notify you when your order is ready for in-store pick up in Houston, TX. ID required upon pick-up.

$15 Same Day Local Delivery

We provide same-day delivery service on orders within various Houston zip codes for $15. Same-day local delivery service is available for orders placed and confirmed before 12:00 PM CST Monday thru Friday, excluding holidays.

$35 Rush Shipping

Rush orders will be shipped 2nd Day at flat rate of $35. Rush shipping is only available for orders placed and confirmed before 12:00 PM CST Monday thru Friday, excluding holidays. 

International Shipping

To place an international shipment, email us at orders@elizabethanthonyhouston.com with your style #, size and delivery address. Our team will then be in touch with you on order processing and delivery quote. Elizabeth Anthony is not responsible for customs and duty charges.

 

All orders may only be delivered to the shipping information provided on your order and cannot be changed after the order is shipped.